Damp, Mould & Awaab's Law
Damp and mould, dealt with properly.
For landlords and agents who need it gone and need it documented. We find the cause, remove the mould, fix what is letting it in, and hand you the written report and photographs that show you acted. One managed job, across London.
Diagnosed, treated,
documented.
Most damp jobs get painted over and come back. We treat the cause and give you the paperwork, which is what the law now expects and what protects you if a tenant complains.
A proper survey that identifies the cause and produces the written report Awaab’s Law expects, not a guess and a quote.
Penetrating, rising or condensation. We work out which one you actually have before pricing a fix.
Safe removal, antimicrobial treatment and making the surface good. Not a coat of paint over the problem.
Extractors, trickle vents and humidity control that stop condensation mould coming back.
Plastering, tanking, sealing and redecoration, so the room is finished, not just treated.
Report, photographs and completion sign-off, ready to show the tenant, the agent or the council.
The law now runs
on a timer.
Once a tenant reports damp or mould, the landlord is on a fixed clock. These deadlines bind social landlords today and are coming to private landlords under the Renters' Rights Act 2025. Miss them and you may have to rehouse the tenant at your own cost.
The most serious hazards must be made safe within 24 hours.
A reported damp and mould hazard must be investigated within 10 working days.
Written findings must reach the tenant within 3 working days of the investigation ending.
Works to make the home safe must begin within 5 working days.
We work to these timescales and give you the documented report that shows you met them.
One contractor,
the paperwork done.
Get ahead of the rules coming under the Renters’ Rights Act, and protect yourself from a tenant claim now.
A single managed contractor for damp and mould across the portfolio, with the paperwork done for you.
Remediation and documentation that fits the Awaab’s Law timescales you are already bound by.
Damp or mould in your own home diagnosed at the cause and put right for good.
From report
to sign-off.
Send us the address and a photo. We book a survey quickly, because the clock matters.
We attend, find the cause and produce a written investigation report with photographs.
A clear, fixed-price plan for the remediation, with the timescale set out in writing.
Cause fixed, mould removed and treated, ventilation sorted, room made good.
Completion report, photographs and sign-off, ready for the tenant, agent or council.
Damp, mould and the law,
answered.
Awaab’s Law sets legal deadlines for landlords to investigate and fix damp, mould and other health hazards once a tenant reports them. It has applied to social landlords in England since October 2025 and is being extended to private landlords under the Renters’ Rights Act 2025.
The fixed timescales currently bind social landlords. Private landlords are next, as the Renters’ Rights Act 2025 extends Awaab’s Law to the private rented sector, with the start date still to be confirmed. Even now, you already have a duty to keep a home free of serious damp and mould, so acting quickly protects you today.
For social landlords the clock is 10 working days to investigate a reported damp and mould hazard, written findings to the tenant within 3 working days, safety works started within 5 working days, and emergencies made safe within 24 hours. If the home cannot be made safe in time, the landlord must arrange alternative accommodation at their own cost.
Yes. Every job includes a written investigation report setting out the cause, the works needed and the timescale, with photographs and a completion sign-off. It is the paper trail that proves you acted.
We diagnose the cause first, whether that is penetrating damp, rising damp or condensation, and treat that. Painting over mould without fixing the cause is why it keeps coming back, and it will not satisfy Awaab’s Law.
All 32 London boroughs, with a focus on west and south-west London: Chelsea, Kensington, Fulham, Chiswick, Hammersmith, Wandsworth, Wimbledon, Putney, Ealing and Notting Hill.
Damp or mould
been reported?
Send it over.
Give us the address and a photo. We will survey it, tell you the cause, and come back with a fixed price and the paperwork you need. London-wide.